target stores

Target hits the Target with Zoe Glassman

In June 2009 I wrote of a customer service experience I had at my local Target store.  It was an example of incredible customer service.  Now I would like to share with you an example of an incredible customer!  What this young lady, Zoe Glassman, exemplifies is how well Target is branded and how well...
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Target Stores Hits the Bullseye

It does not take being Dr. Success to know that the mark of a great company is its people, yet every so often I am dazzled by a customer service experience. When I am I need to pause and pay tribute to not only the person (whose name I do not know) who delivered the...
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